Many logistycs problems in public sector companies starts at the beginning of a task/job acceptation.  Task assignment is a really hard choice when dispatcher don’t have any idea which Vehicle is closer do task localisation. XTrack Komunal software allows to see all of company vehicles on a digital map and check precise localisation of them. When customer service is adding new customer to company database system automatically shows as well customer localisation on a map. Thanks to this it is easy to calculate costs and time needed to fulfill the task.

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1 - Customer list, 2 - List of localisation assigned to selected customer, 3 - List of all tasks assigned to selected localisation

Sample usage of Customer Service module:

  • creating new contracts, cyclic one way tasks for all customers
  • unique functionality allowing to locate newly added customer/task on a digital map and quickly calculate time and cost of realization
  • Control of a warehouse – through archival and actual data